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Tech Tips

Windows 8 Tech Tip

Tech Tip: Windows 8 can seem so different and difficult to find all the common settings in which we are familiar with Windows XP and 7. But try this out! Move your mouse down to the bottom-left corner of the screen and then right-click! Just about everything a die hard Windows XP user could want is right here at your finger tip! Yay for dat!

WordPress Resources for the New Site Owner

Congratulations! You’re the owner of a brand new WordPress website and are all set to start managing your site and producing content. Now what?

Getting started can be overwhelming. Don’t worry, we’re here to help get you pointed in the right direction. We’ve assembled some shortcut links below to help you get started managing your site in WordPress.

(If you are our customer and get stuck, don’t hesitate to email – websupport@aetechnology.net)

Pages vs. a Posts

In WordPress, you can write either Posts or Pages. When you’re writing a regular blog entry, you write a post. Posts, in a default setup, appear in reverse chronological order on your blog’s home page. Pages are for content such as “About,” “Contact,” etc.

Pages live outside of the normal blog chronology, and are often used to present timeless information about yourself or your site — information that is always applicable. You can use Pages to organize and manage any contentThe basic difference is that Posts are entries listed in reverse chronological order on the blog and Pages are static and are not listed by date.

Using the Visual Editor

The visual editor provides a semi-WYSIWYG (What You See is What You Get) content editor that allows you to easily create, edit, and format your blog content in a view similar to that of a word processor. Every Post and Page is edited using the Visual Editor, so you will become very familiar with how to use it.

Read about the basics of using the Visual Editor in WordPress »

Working with Images

The most common way of adding images to your site is adding an image directly to a post or page. This automatically saves the image in the Media Library and displays the image wherever you inserted it.

Adding Links

Paste as Text Button

This is important! Pay special attention to the best practices for copying and pasting from Word or other programs with rich-formatted text (like an email program, Excel, almost everything except the most basic text Editor like NotePad) into WordPress.

It is important that the “paste as text” button is used when pasting into WordPress to avoid pasting in extraneous tags that interfere with the display of the page. These articles explain where to find all the buttons, etc.

Semantic Content (using the Styles Dropdown)

Use the “Styles” dropdown  to apply Heading 1, Heading 2, etc. for headings instead of trying to modify the size/color for each heading in the content.

We will have default styles in place in the CSS for each of the Headings so that they have a consistent appearance across the site.  Using the Heading tags (semantic coding) makes your content more appealing to search engines and also more accessible. After you make a heading, if you want to give it a specific color, you can still do that if needed using the text color tool.

Wireless Router or Access-Point?

This is a common question and problem with several small businesses. There is a specific use for each of these devices.  If they are implemented improperly, you can inadvertently disable your network and force you to call for support. We all know that support = $$$, so let’s see if we can try to help you avoid this situation.

What is a router?

A router is a device that is specifically designed to connect two networks together. Typical network installations require only one router. In this example, the router connects your business network to the Internet. As with most retail type routers, they have wireless built-in which simply provides an additional way for PC’s to connect to the business network and ultimately the Internet. PC’s and laptops can plug in directly (or through a network switch) to the router or connect wirelessly to gain access to the network.

What is an Access Point?

A wireless access point is a device that is specifically designed to add another source of network connectivity with a wireless signal.  If a laptop or other wireless device is too far away from the router’s wireless signal, then it would be necessary to add a wireless access point to extend your overall wireless coverage in the building. Typically, the access point would be hard-wired into the network and placed in the location where the wireless signal from the router becomes weak.

Why can’t I have two wireless routers?

In addition to connecting your network to the Internet, a wireless router also (typically) provides DHCP (Dynamic Host Configuration Protocol) for your network. DHCP is a service that assigns IP addresses to the PC’s and other devices on your nework. Without a proper IP address, your PC will not be able to communicate on the network. Here is where the problems start. If you put an additional wireless router on your network to extend your wireless coverage, you now have two DHCP servers! Imagine having two police officers at the same intersection directing traffic, but neither officer knows what the other officer is doing. As you can imagine, this will most certainly cause a problem.

If the two routers are the same brand, they will both have the same IP address and your Internet will act irratically (if at all). If the two routers are different brands, they may have different IP addresses. This will cause some of your PC’s to work and some will not. Either way, this is not what you want to do.

Caveats

There are some instances where multiple routers are needed, but they must be configured properly for them to play nicely together. Also, some routers can be configured to “act” like an access-point, but you will likely need an experienced IT professional to configure it and make sure it does not interfere with primary router’s function.

For businesses that have local network servers with Active Directory (Microsoft Servers), DHCP should be running on the server. This changes the dynamic of the network quite a bit and should be taken into consideration when installing routers and access-points.

#1 in SEO for a reason

Yes, when you search for Baton Rouge Web Design, we are ranked #1 with Google for a reason. There are many things that need to happen in order to increase your ranking and we know what it takes. Being first is fun, but you also have to look at who is not. There are many other firms that are much larger, have more resources, and are actually very talented. But you have to ask yourself, how was aeTechnology able to beat out all the others and why don’t they charge as much? We are a very small web design firm, but we’ve got it where it counts.

Don’t get burned by a website company!

Is your domain name registered properly?

You know what websites can do for you, but you don’t necessarily know how to go about getting one. You hire a website firm (or maybe a cousin or brother-in-law) to register your domain name, set up your hosting, and build your website for you. BUYER BEWARE!

You need to make sure your domain name is properly registered in your name and company name! This probably happens more than we care to know. Whoever is setting up your website, might actually register your domain name using their information and sometimes even under their own account. This is a very poor practice and even unethical in my opinion. Of course its never a problem until its a problem. Later down the road, you decide its time for a change for whatever reason. You’ve hired someone new to redesign your website or move your hosting to something more affordable. The original person you hired gets offended and refuses to help transfer the domain.  Maybe this person has fallen off the face of the earth or even gone out of business. You’re now stuck like Chuck.

You have no login information to the registrar where your domain sits idle. You try to call the registrar and you are informed that you are not the registered owner of the domain. Unless the registrar decides to be nice or you hire an attorney, you have just lost control of your website.

At a minimum, you must insist your domain name be registered to you and your company. The website design firm can be listed as a technical contact. If possible, you should insist on having your own account with the registrar and supplied with the username and password to manage the domain name. This will allow you to take control of your website just in case. Here at aeTechnology, we set up your own account, with your own login, and register the domain name using your information.  We manage it for you without additional charges and you can take over anytime you like. We do not hold websites hostage nor do we copyright the design. You paid for it. Its yours to do whatever you like. It’s April 1st today, but don’t let another website company fool you. Its your domain name! Not theirs!

Preferred – Data | Voice | Networks Launches New Site

Preferred - Baton Rouge website redesignFormerly Preferred Telephone, Preferred Data | Voice | Networks updates their web presence.

We are pleased and proud to announce the launch of the redesigned site for Preferred – Data | Voice | Networks, formerly Preferred Telephone of Baton Rouge. Since 2007, Preferred Telephone Systems, Inc. has partnered with aeTechnology to provide IT solutions and support to their customer base. We originally designed the Preferred Telephone site back in 2007, and it was a privilege to be given the opportunity to grow with Preferred as they have expanded their product offering and started operating under a new name.

Preferred designs innovative communication options for customers to reduce costs and increase productivity. They have built a team of knowledgeable and highly trained personnel, focusing on customer needs for today and into the future.

Our latest WordPress website gives our customer control over their content, allowing them to present timely information to their customers. The blog functionality was implemented for the Company News page.

aeTechnology, LLC

Email bounce-back messages

Baton Rouge Technology ConsultingHaving trouble sending an email?

The bounce-back message you receive provides valuable information to help determine the problem.

The most common message I see is the misspelling of an email address. Even if you have sent an email to the person before, it is very easy to misspell an email address. Once you have misspelled an address once, it will show up in your Most Recently Used (MRU) list in Outlook when you start typing the address. If you select the misspelled email from this list, you will receive the same bounce-back message again and again. Sounds simple, but it snares more people than I care to mention. You can delete the previously misspelled email address from your MRU in Outlook by using the arrow keys on your keyboard to highlight the email address, then pressing the Delete key on your keyboard.

Aside from that, there are several other errors that could be the cause of the bounce-back message. Please read it carefully to get a better understanding as to what might be happening. Do not assume that your email is just broken. It could be rejected as SPAM or some other fatal error. If you need help, feel free to call us and have the bounce-back email handy so we can help troubleshoot.

Happy Emailing!

aeTechnology, LLC

Facebook is no longer supporting Application Tabs on Personal or Business Profiles

Facebook is no longer supporting Application Tabs on Personal or Business Profiles. Facebook Fan Pages are not affected. Our clients will not be affected by this change for the most part, but contact us if you are not sure.

Facebook has stopped supporting adding Application Tabs to Facebook Profiles as of October 13th. They’ve also announced that as of November 3rd, 2010, they will begin deleting existing application tabs from all Profiles.

If you have installed the Constant Contact “Join My List”  Tab on your personal Facebook Profile, this Tab will likely be removed by Facebook soon, so we encourage you to create a Facebook Fan Page instead and install it there.

If you need help adding the “Join My List” tab to your new Facebook Fan Page, read the Constant Contact FAQ, or give them a call. They will be happy to help you through the process. Or, contact us if you would like to have us help you with your social media initiatives.

Constant Contact has updated their Facebook Application with customization features!

We’re excited to announce a great update to the Constant Contact Facebook Application – the ability to include a company logo and your own message on the “Join My List” form. You can read about this update on the Constant Contact Labs Blog.